Job Description

Job Title: Shop Supervisor

Reports To: Branch Manager

Location: North York, ON

Salary: $90-100K

Our client is a bus company seeking a Shop Supervisor for their North York location. Reporting to the Branch Manager, the position is responsible for supervising the shop mechanics/apprentices including training, inspecting work, managing inventory and ensuring maintenance levels meet our client’s high standards. The incumbent will maintain a positive work environment by providing all employees with fair and equitable supervision and encouraging professional and personal growth. Safety and positive customer relations are the cornerstones of this position.

Key Relationships:

Internally: All Employees

Externally: Customers, Contractors/Sub-Contractors, Suppliers, MTO Officials

Qualifications:

Education

Essential

1. Completion of high school or vocational equivalent

2. Certified Truck/Coach Auto Mechanics license and satisfactory completion and ongoing updates of automotive technology programs

Desirable

1 Current/updated courses on automotive technology, equipment and techniques

2. Ozone Depletion license

Knowledge

Essential

1. Prior supervisory experience and 5+ years work experience in the mechanical repair and maintenance of all company related equipment

2. Working knowledge of Microsoft Word and Excel

3. Knowledge of safety rules and precautions related to the use of tools, vehicles, equipment and shop environment.

4. Knowledge of methods, tools, materials, equipment and procedures used in the diagnosis, overhaul, repair and adjustment of components and systems for vehicles and equipment

Core Company Skills and Abilities

1. Proven management and coaching skills. A track record of developing people and teams.
2. Good interpersonal and communication (verbal and written English) skills including exceptional active listening skills
3. Ability to be flexible and adaptable to adjust to changing duties and deadlines
4. Ability to work independently as well as cohesively with employees and managers as part of a team
5. Demonstrated initiative to assist in other areas when requested or required
6. Ability to read and interpret bus routes and schedules
7. Ability to maintain confidential information in a mature and professional manner

Job Related Skills and Abilities

1. Excellent supervisory and priority setting skills
2. Excellent planning and work assignment skills
3. Ability to assimilate information quickly and accurately to make effective day-to-day operational decisions
4. Ability to diagnose mechanical problems using diagnostic equipment as necessary, and adjust and repairs to systems and components of vehicles and equipment
5. Ability to proficiently use the tools and equipment such as engine analyzer, battery, starter, cooling system and voltage testers
6. Ability to exercise independent judgment to diagnose and determine cause of mechanical problems
7. Ability to read, interpret and apply diagnostic codes, maintenance manuals, electrical diagrams, vehicle emission control standards and related specification manuals

Special Qualifications

1. Must have 310 T and or S certification

2. Must have a “G” Class driver’s license not a probationary license

Major Duties and Responsibilities 

1. Co-ordinate maintenance between Service Department and Operators at the branch.

2. Oversee and schedule the production and work of all maintenance personnel in repairing and servicing of all vehicles and equipment.

3. Evaluate the work of maintenance personnel to ensure safety, efficient management of work processes and services, and provide performance feedback.

4. Maintain a clean safe work environment.

5. Provide technical direction and coordinate training initiatives.

6. Facilitate shop meetings including 5-minute daily stand-up, biweekly 1x1 with each team member and a monthly staff meeting.

7. Record and monitor inventory levels of department supplies, parts, tools, and fuels, ensure the efficient use of and coordinates orders.

8. Ensure 100% compliance with inventory control system.

9. Monitor accuracy and quality of mechanical work and record keeping on all servicing, repairs, inventory and department maintenance.

10. Perform clerical and administrative functions involved in records keeping and reporting.

11. Count inventory annually.

12. Supervise department budgeting and quarterly reporting.

13. Negotiate with suppliers for contract rates etc.

14. Supervise compliance with the cold weather start-up procedures.

15. Perform mechanical work as required.

16. Consult with/address professional operators to get detailed information on repairs, concerns or equipment failures/condition.

17. Perform and/or assign roadside service/towing as required.

18. Maintain regular communications with Ministry of Transportation Inspectors and MTO standards and mechanical knowledge.

19. Maintain membership in associated organizations.

20. Maintain complete knowledge and comply with company policies, procedures, and standards.

21. Maintain client and company confidence by keeping information confidential and secure.

22. Maintain a positive working relationship with team members and management in a team environment.

23. Set-up and organize individual work area with designated supplies, forms and resource materials while always maintaining cleanliness.

24. Represent the company in a front-line capacity.

Responsibility for Resources

• Directly responsible for the development and utilization of all Shop Personnel
• Directly responsible for all tools and shop equipment
• Responsible for vehicles meeting Ministry of Transportation standards

Qualified Candidates should send their resume to Paula@harbrHR.ca

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