Position Title:Library E-Resources Assistant Job Group:Merit Required Minimum Qualifications:• Two years of library work experience, or A combination of related work experience, undergraduate education, and/or post-high school library training totaling three years. Preferred Qualifications:Excellent attention to detail, with the ability to successfully perform detailed processes based on a high number of variables Experience maintaining data in digital information systems Experience working in library technical services Experience with Microsoft Office suite or similar tools, and the demonstrated ability to learn and use new technologies Job Description: Job Summary Do you enjoy solving complex problems in a collaborative team-based environment? Do you want to make an impact by ensuring consistent and easy access to trustworthy information? The Iowa State University Library is seeking qualified candidates for a full-time (40 hours per week) Library E-Resources Assistant position to join our collaborative team. The successful candidate will play a core role in ensuring that the library’s collections of online books, journals, videos and databases are accessible and discoverable to the Iowa State University campus and community, with particular responsibilities in the area of e-journal collections. This position maintains consistent records of e-resources and investigates and resolves problems utilizing a variety of online information systems. Prior knowledge of library collections and services is preferred, but training is available. The successful candidate will be eager to learn new systems, perform with a consistently high level of focus and attention to detail, work well both independently and as part of a team, and demonstrate a commitment to contributing to a welcoming and collaborative working and learning environment. Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship. Characteristic Duties and Responsibilities Manages system records to facilitate the discovery and access of the library's e-resources, with a focus on proactive maintenance of e-journals and e-journal collections in the library's automation system. Takes ownership of simple or moderately complicated e-resources problem tickets related to e-journals collections, resolving issues, providing timely and helpful responses to users, and escalating to E-Resources Librarian when necessary. Facilitates the complete new order process for e-journals and new journal collections. Provides support for library project work within and outside the department. Contributes to departmental efforts to conduct digital accessibility reviews of e-resources platforms. Knowledge, Skills, and Abilities
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