Job Description

MAIN PURPOSE

The position is expected to define, propose and continuously animate the Japan retail network to reach sales and qualitative targets. Also, empower boutique members to ensure boutiques net margin by the control of the budgets and respect processes and policy.

The position requires a strategic and results-driven leadership for our operations across multiple locations, ensuring excellence in service delivery and operational efficiency.

KEY RESPONSIBILITIES

• Instill a strong culture of both service and productivity
• Responsible for all direct store’s Sales target, as well as store P&L / contribution
• Recruit, develop and grow store population, with focus on Boutique Managers.
• Be a brand ambassador in Japan. Build strong relationship with VIC clients, landlords, department stores, fashion community in Japan.
• Plan and control sales budgets of supervising boutiques to achieve targets.
• Manage boutique staff and ensure all staff has good sales skills and motivations to achieve sales targets and provide good customer service. Align with brand service standards and meet service targets in Mystery Shopping.
• Manage all negotiations with department stores on terms and conditions.
• Co-work with department stores in regard to sales events and sales trends and maintain good relationship and conduct the continuous dealings.
• Collaborate with other departments such as merchandising, VMD, marketing, logistics, human resources, to manage boutiques in all aspects. (sales, boutique conditions, CRM, employees etc.)
• Communicate and making report to both Japan CEO and HQ
• Responsible to set up the target budget and strategy to reach the goal

REQUIREMENTS

• 5 years retail manager experience in import apparel industry. Luxury brand experience preferable.
• Deep understanding of retail business and fashion and department store industries.
• Business level of English preferable

ATTRIBUTES

• Energy, motivate all staff.
• Toughness
• Negotiation skill
• Communication skill
• Proactive &Self driven

• Solving problem skill

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