Job Description

We are seeking a reliable and highly organized Dispatcher to manage daily delivery operations for a 20-truck fleet serving the construction industry. In this role, you’ll schedule deliveries, coordinate with drivers and yard staff, resolve day-to-day issues, and ensure timely, accurate service. Working in rotating shifts (6:00 AM – 4:00 PM or 7:00 AM – 5:00 PM) alongside an experienced co-dispatcher, you’ll help keep operations running smoothly while planning ahead and maintaining strong communication with customers and the internal team.

About Our Client:

Our client is a family-owned and operated construction supply company offering delivery within the Ottawa area. They offer a fleet of 20 trucks delivering building materials across the region. The company is known for it’s commitment to client service, positive work environment, strong employee retention, and community-driven values. They offer employees perk, team outings, and an inclusive, open-door culture.

Responsibilities:

• Coordinate and schedule delivery routes for a fleet of 20 trucks.
• Work closely with drivers, sales, warehouse, and yard staff to ensure timely and accurate deliveries.
• Communicate clearly with customers to confirm schedules and address delivery inquiries.
• Support day-to-day operations while also planning for future deliveries and logistics.
• Problem-solve delivery challenges and equipment issues in real-time.
• Use dispatching software to log schedules, truck usage, and personnel.
• Maintain clear documentation and ensure compliance with company standards.
• Build and maintain strong working relationships with clients and team members.

Candidate requirements:

• Previous dispatch or logistics coordination experience in a construction or delivery setting.
• Strong organizational and planning skills with the ability to multitask.
• Clear, effective communication skills with both internal staff and customers.
• Familiarity with dispatching systems or scheduling software is an asset.
• A collaborative, team-first attitude and ability to work well under pressure.
• Experience dealing with unionized environments considered an asset.
• Knowledge of the Ottawa area and construction industry is an asset.

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