Job Description

Job Title: Clinical Operation Lead

Location: Toronto, Ontario

Work Environment: Onsite Clinic

24/7 Clinic Shifts: 8-hour and 12-hour options

The Clinical Operation Lead works in a 24/7 clinic setting and plays a pivotal role in ensuring the delivery of high-quality, compassionate, and compliant healthcare services. Reporting to the Director of Clinical Services, this multifaceted leadership position combines clinical expertise, operational oversight, and educational responsibilities to support a dynamic healthcare team within a unique and fast-paced environment.

This is a unique opportunity to lead and innovate in a meaningful healthcare setting, where your expertise will directly impact the well-being of individuals. Be part of a dedicated team committed to excellence, integrity, and compassionate service and join us today!

DUTIES & RESPONSIBILITIES:

The responsibilities of this role include, but are not limited to:

• Conduct comprehensive triage assessments of new admissions [primary & secondary], identifying urgent medical, mental health, and infectious disease concerns.
• Monitor and manage acute and chronic health conditions, ensuring prompt interventions and initiating emergency protocols when necessary.
• Facilitate timely referrals and coordination of external care, including arranging hospital transfers, specialty consultations, and follow-up services, ensuring secure and appropriate transportation.
• Provides an active leadership role within the clinician team [RN, physician, psychologist, psychiatrist, Nurse Practitioners, Social workers] for the delivery of safe, high-quality evidence-based care, and to create and implement individualized care plans.
• Participate in daily roving meetings to provide health updates and support coordinated decision-making regarding patient care and facility operations.
• Supports in the management of medical supplies/equipment and clinical practice budget in coordination with employee continuous education and loyalty bonus.
• Provide on-going training, motivation, and support to newly hired and established staff.

CANDIDATE REQUIREMENTS:

• Graduate of an accredited School of Nursing with a Bachelor of Science in Nursing (BScN) or Masters in a health-related field is preferred, however, a BScN or Masters in progress may be considered if it is in conjunction with other required skills, abilities, and experience.
• Current registration with a Canadian Provincial/Territorial nursing regulatory body (i.e., College of Nurses of Ontario- CNO).
• Minimum five to seven years of healthcare experience.
• Minimum of three to five years in a team Lead or Supervisor capacity is an asset.
• Experience in a corporate or operational role related to health care or health service delivery is considered an asset.

** Only candidates selected to be moved forward in the recruitment process will be contacted by Bayshore’s Recruitment Team to schedule a conversation.

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